SignedXMy Account
Change Your Password
Update your SignedX password to keep your account and documents secure.
Maintaining an updated password helps safeguard your account and the documents you send. Refreshing your password is advisable if you suspect someone else knows it, if you reuse passwords across multiple sites, or if you haven't updated it recently.
What this does and why it matters
- A strong, unique password significantly reduces the risk of unauthorised account access.
- When you change your password, any device or browser currently signed in may be affected — you may need to sign in again.
- The system records when your password was last changed, allowing you to verify recent account updates.
How to change your password
Click the profile icon at the top-right of the dashboard and select My account.
Scroll to the Security section and click Change password.
A dialog box appears requesting your current password, then your new password. Enter the information and click Confirm to complete the change.
Choose a strong password you don't use elsewhere — a long passphrase or a combination of letters, numbers and symbols works best.
Troubleshooting
- I don't remember my current password. Use the "Forgot password" option on the sign-in page to reset it. If your organisation uses single sign-on (SSO) or a central directory, you may need to reset your password with your identity provider or administrator.
- My new password was rejected. Some accounts or organisations enforce password rules (minimum length, complexity). If rejected, try a longer passphrase or include a mix of letters, numbers and symbols. If your account is centrally managed, contact your administrator.
- I changed my password but remain signed in elsewhere. For security, sign out of other devices and sign back in with the new password. If you believe your account was compromised, contact support at support@signedx.com.au.